Criteo website privacy policy

Criteo takes your privacy very seriously. This privacy policy governs and details the main privacy principles we apply to the data we collect through our website www.criteo.com.

To access our privacy policy governing our advertising service only, please click here.

Data collection and use of personally identifiable information

We collect personally identifiable information, such as your name and email address, directly from you when you complete the "Contact Us" form on our website.

We use this information to respond to the demand you have submitted to us through the Contact form.

We also use this information for marketing purposes, such as to send you our newsletter or other promotional emails. You may choose to stop receiving our marketing emails by following the unsubscribe instructions included in these communications. With your consent, we may also post your name and a testimonial on our site.

We do not share this information with third parties for their promotional purposes. We may share your information with our subsidiaries, affiliated companies, trusted third parties working under instruction for Criteo, such as an email service provider, or with data centers, exclusively for storage purpose.

We reserve the right to disclose your personally identifiable information as required by law, as part of a merger, acquisition, or sale of assets and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process.

You may update, access or delete your personally identifiable information by contacting us at cil@criteo.com. We will respond to your request within thirty days.

Our site includes links to other websites whose privacy practices may differ from ours. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.

Data collection and use of non-personally identifiable information

Our website uses cookies which are small text file stored on the user computer. The cookies store non-personally identifiable information related to your navigation on our website. Our website also uses web beacons, which are embedded invisibly on Web pages. Web beacons help us better manage content on our site by informing us what content is effective.

Our cookies are placed for the followings purposes:

  • Personalization of your navigation. These cookies enable us to recognize you and remember any information you have entered during your navigation on our website (language choice, country you are browsing from, browser type…). This makes your visit on our website easier as we don't ask you the same information several times during your navigation.
  • Demonstration page. These cookies are cookies we use for our advertising service, but on our website, we do not use these cookies to serve personalized advertisements. These cookies enable us to deliver our demonstration page that illustrates how our advertising service is running. For more information on our advertising service, please refer to our Service Privacy Policy.

Third parties cookies and web beacons may be placed on our website:

We do not process any of this information, directly or indirectly, with the help of a third party or otherwise, to determine your identity.

Data security and retention

The security of your information is fundamental to Criteo. We have implemented industry standard security measures, which include the use of firewalls and encryption. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.

Therefore, we cannot guarantee its absolute security.
We will retain your information for as long as your account is active or as needed to provide our services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Criteo commitments

Criteo collects and uses data in accordance with all applicable laws and regulations, including but not limited to laws governing privacy and data protection.

Criteo has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's Web Privacy program requirements including transparency, accountability and choice regarding the collection and use of your personal information. The TRUSTe program does not cover information that may be collected through downloadable software. TRUSTe's Web Privacy program only covers information that is collected through this website.


For any question on this privacy policy, you can contact:

  • By email cil@criteo.com, or
  • By mail: CIL-CRITEO - 32 Rue Blanche -75009 Paris – France

If you are not satisfied with our response you can contact TRUSTe here.

Changes to our privacy policy

Please note that we may update or change this privacy policy. If we revise our privacy policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we make any material changes we will notify you by means of a notice on this site prior to the change becoming effective. Please check the Criteo website www.criteo.com for the latest version of the privacy policy.

Effective Date: 23/08/2017